Model Name: SOHO
Presently, organizations are looking for different communication systems that streamlines internal and external communication, at reduced costs. Matrix ETERNITY NE is a next generation PBX catering to all these needs of the entrepreneurs. The EPABX offers a line of features that boosts productivity and efficiency and offer enhanced customer services.
Key Features:
Control Call Costs Range of cost control features helps optimizing use of system resources and reduces monthly telephony bills considerably.
- Call budgeting on trunks and extensions
- Toll control for authorized usage of trunk line resources
- Call duration control to limit unwanted lengthy conversations
- Least cost routing for lowest call costs
- mobile CUG for office and field workers for free calling
Improve Staff Productivity ETERNITY NE offers all convenience features and productivity enhancing tools as available to enterprise users.
- Auto redial saves time spent in dialing of a busy number
- Distinctive ringing helps prior identification of an incoming call
- Conference helps quick decision making and reduces delays
- Hot line feature helps quick connectivity to a trunk or an extension
- Priority ensures calls from important numbers are served first
Extend Business Reach Mobile workers can utilize full capabilities of ETERNITY NE phone system on their mobile phones. This enhances customer responsiveness and helps in quick decision making.
- Remain connected with office communications with mobility features
- Share voice mail, dial plan and class of services from mobile
- Use Mobile, Laptop or PDA as mobile extensions
- Hold and Transfer Customer calls and Initiate Conference with office users to give a complete solution
Future-Proof Solution The state-of-the-art design and modular architecture allows connecting optional interfaces in the same platform, as and when required.
- Add or remove interface or user capacity as required in future
- Optional and field pluggable interface modules
- Open standard SIP support
- Built-in call routing gateway features
Ease of Management
- Eliminate the need for dedicated IT staff. Users on their own can make minor changes such as allocating class of services, adding or removing extensions, configuring voice mail and lot more.
- Web-based local and remote management
- Multiple language support
- System localization as per country-specific parameters
- Password protected access
